1. Subscription Plans
DEVerse Premium is offered as a monthly subscription (₹499 per month) or an annual subscription (₹4,999 per year). Both plans renew automatically until you cancel. This policy applies to all paid subscriptions purchased through the Platform.
2. Cancelling Your Subscription
You can cancel your subscription at any time from your subscription page. When you cancel, automatic renewal is turned off and you will not be charged again. You keep full Premium access until the end of your current paid period, after which your account moves back to the Free plan. Your learning progress and history are always preserved.
3. Monthly Plan Refunds
Monthly subscriptions can be cancelled anytime and are non-refundable for the current billing month. When you cancel a monthly plan, you continue to enjoy Premium access until the end of the month you have already paid for; we do not provide partial or pro-rated refunds for the unused part of a billing month.
4. Annual Plan — 7-Day Money-Back Guarantee
We stand behind the annual plan with a 7-day money-back guarantee. If you purchase an annual subscription and are not satisfied, you may request a full refund within 7 days of your initial purchase by emailing [email protected]. After the 7-day window, the annual subscription is non-refundable for the remainder of the term, but you can still cancel to prevent renewal at the end of the year.
5. How to Request a Refund
To request a refund under this policy, email us at [email protected] from the email address associated with your account, and include your registered name and the reason for your request. Approved refunds are processed back to your original payment method via Razorpay and typically appear within 5–7 working days, depending on your bank or card issuer.
6. Fraud & Chargebacks
We take payment fraud seriously. Raising a fraudulent or unjustified chargeback instead of contacting us for a legitimate refund may result in immediate suspension or termination of your account. If you believe a charge is incorrect, please reach out to us first — we are always happy to help resolve billing issues quickly.
7. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time. Any changes will be reflected here with an updated “Last updated” date and will apply to purchases made after the change.
8. Contact Us
For any questions about cancellations or refunds, contact us at [email protected].
Questions? Email us at [email protected]
